Case Study Example | Topics and Well Written Essays - 250 words - 13

Case Study Example With the focus in increasing productivity and to improve cost efficiency, he has the duty to ensure that there is a proper customer service to attract more customers and retain them. High employee turnover can greatly affect businesses and can lead to low productivity levels. People should be allowed to work and in an event of bad conduct, the root cause should be known in good time and corrective measures taken before suspending or firing. Un-motivated worker may be unhappy with their job. They always feel overworked, under-appreciated and poorly paid and in turn. These can eventually lead to negative attitude and behavior towards work like those that were witnessed in Sally at her place of work. For the management to tactfully deal with her case, she should be informed of the organization’s mission and target to be achieved in the best way through the use of better communication skills. She should be given a brief job description to help her know what is expected of her and what she is accountable of. Sally should get motivated by simply being allowed to contribute and bring new ideas for improvement to the table and to have input in the whole process. This brings a sense of ownership in the business. She should get enrichment in form of skill-building and training through workshops to let her work independently with less supervision. Good performance in an organization is based on the workforce productivity that ensures the employees work more efficiently and effectively to have the same results at the end. To improve the store performance, Bill should offer employees training to improve their knowledge and skills. Bill should ensure that he instill into his employees the knowledge of team discipline, to make them work as a group towards achieving the set goals. They should be given equipment and new technology to